This Privacy Policy governs your use of the Pearl main website ("Website").
When you use the Website, you may provide certain information, including:
We may use the information you provide to contact you from time to time regarding important updates, service notifications, security matters, and other information relating to the operation of the Website.
The Website may automatically collect certain information, including but not limited to:
The Website does not collect precise location information from your device.
Only aggregated and anonymized information may be transmitted to external services to help us monitor, maintain, and improve the Website and related services.
You can stop all collection of information by discontinuing use of the Website.
The Website uses Microsoft Application Insights to collect and analyse anonymized usage and performance data, including:
This information is used solely to monitor the health, performance, reliability, and effectiveness of the Website, enabling us to maintain and improve the service.
For more information about how Microsoft Application Insights handles data collection, retention, storage, and privacy, please visit:
By using the Website, you consent to our processing of information as described in this Privacy Policy and any future updates to it.
"Processing" means any operation performed on information, including but not limited to collecting, storing, using, combining, disclosing, transmitting, and deleting data, whether through a computer, mobile device, or other means.
If you have any questions regarding privacy while using the Website, or questions about our privacy practices, please contact us at:
ServiceDesk.Customer@amey.co.uk
Please include "Pearl Privacy Enquiry" in the subject line to help us route your request appropriately.
This Privacy Policy governs your use of the Pearl mobile application ("Application").
When you use the Application, you may provide certain information, including:
We may use the information you provide to contact you from time to time regarding important updates, service notifications, security matters, and other information relating to the operation of the Application.
The Application may automatically collect certain information, including but not limited to:
The Application does not collect precise location information from your mobile device.
Only aggregated and anonymized information may be transmitted to external services to help us monitor, maintain, and improve the Application and related services.
You can stop all collection of information by the Application by discontinuing its use and uninstalling it. You may use the standard uninstall processes available on your mobile device or through the relevant application marketplace.
The Application uses Microsoft Application Insights to collect and analyse anonymized usage and performance data, including:
This information is used solely to monitor the health, performance, reliability, and effectiveness of the Application, enabling us to maintain and improve the service.
For more information about how Microsoft Application Insights handles data collection, retention, storage, and privacy, please visit:
By using the Application, you consent to our processing of information as described in this Privacy Policy and any future updates to it.
"Processing" means any operation performed on information, including but not limited to collecting, storing, using, combining, disclosing, transmitting, and deleting data, whether through a computer, mobile device, or other means.
If you have any questions regarding privacy while using the Application, or questions about our privacy practices, please contact us at:
ServiceDesk.Customer@amey.co.uk
Please include "Pearl Privacy Enquiry" in the subject line to help us route your request appropriately.